General:

URL for ICICILL ILL is http://icepac.libraryrequest.com/

• Be very familiar with your Library Request User Guide. Use the online Help function frequently.
• ICICILL requires Windows95 or higher and Microsoft Explorer 5.0 or higher for all functions to work correctly.
• To add a new patron (see To Add Patron in ICICILL), the first name, last name, and 10-digit phone number are required.  Use 555-555-5555 instead of the patron's real phone number..  Username and password are also required. Username is firstnamelastname (for example: marysmith). Password is first name (for example: mary)
• Most functions in ICICILL use a confirmation screen. Essentially, two "go" or "submit" buttons must be clicked to complete each function successfully. If that is not done, the transaction will not be completed.
• Set the printer font for either large or small to print pull slips. Medium font sometimes truncates titles.
• If possible, pull slips should be printed on a laser printer so that the barcodes can be scanned.
• Use the ICICILL mailing list at ICICILL@nnyln.net to ask questions, make comments and check for announcements.

• If several records for the same title are found in the PAC, place the request on the record in your library system with the most holdings. Refer to your system’s policy for interlibrary loan hierarchy protocols.
• If there are a number of records for a title, each with only one or two holdings, you may send a manual request instead of a request through the PAC. Note the libraries that own the title and put them in the lending string after filling out all the information in the form.
• Use the email distribution list for your system to request multiple copies or for a subject request.
• Use "manual request" for the following:
• Serials
• Multiple copy requests.   Note that you may now request items you own that you find in ICEPAC
  
• Be sure only the libraries that should receive the request are checked in the lending string.

Lending:

• A request "expires" and automatically moves to the next library in the lending string if no action is taken within 3 business days from the time the request is received by the lending library. Printing the pull slip "stops the clock" and the request does not expire.
• Clicking on "pull slips" at the "In-Process-Unprinted" list changes the status of all transactions in that list from unprinted to printed, even if you don’t actually print them. You can still see them, identified with a "new" icon in the "In-Process" list, but they cannot be batch printed from that list. They must be printed one at a time.
• Printing pull slips, either singly or in batches, will automatically change the status from "ILL request" to "Answer will supply."
• A copy of pull slip will always be included with the item.
• The Lender will put the due date on the pull slip.
• Never send item that has been designated "answer unfilled." Always check that the status is "ILL answer-will supply." Change the status to "ship" before you send the book. Once a request is answered "answer unfilled" it immediately moves on to the next library in the lending string. The requesting library will get 2 copies of the same item if a library ships after answering "answer unfilled."

 
 

Go To ICICILL	General Overview	How to Borrow	How to Lend	ICICILL Email
JL SLS Resources	Add Patron	Serial  Request	Initial Setup	Go To ICICILL Email


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

ICICILL Borrowing Cheat Sheet
October 2005

• Login as ILL Librarian
• Search PAC
• Select ILL Request
• Search for Patron
• If Patron is not found, see "Add Patron in General Overview" instructions
• If patron is found, click on name
• Check boxes for the schools from which you want to request the item.
• Click Submit Request. If you merely close the window the request will not be sent; it will go to your borrowing file for review.
The next step is up to the lending library. If you receive a status message of Will Supply, this DOES NOT mean the request has been filled. It means the lending library printed the pull slips and intends to supply the item. If the request cannot be filled, you will receive a status message of "Not Supplied". If "Not Supplied" is from the last school in your lending string, the transaction is considered complete and is transferred out of "Show Active". Check "Not Supplied" (a button on the Borrowing menu) at least once a week for unfilled requests.

The status message "Shipped" means the request has been filled and the item should be on its way to you. When you "Receive" the item, go into Borrowing, Show Active, find the transaction, select Receive and click Go.

To return item:

• Borrower, Show Active
• Select Transaction
• Select Return, click Go
• The transaction is complete. It will move into the "Show All" file.


When you are completely finished with this session (both Borrowing and Lending), click Logout



 
 
 
 
 

Go To ICICILL	General Overview	How to Borrow	How to Lend	ICICILL Email
JL SLS Resources	Add Patron	Serial  Request	Initial Setup	Go To ICICILL Email


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

ICICILL Lending Cheat Sheet
October 2005

• Login as ILL Librarian
• Click Lending
• Click Pull Slips
• Print Pull Slips
• This will send the status message "Will Supply" to the borrowing library, which DOES NOT commit you to supplying the item but informs the borrowing library you intend to supply the item.
• You can print pull slips for all the new requests in your Lending file by clicking on the Pull Slips button on the Lending menu or you can print them individually from within the transaction.
• Lending
• Show Active
• Select Transaction
• If the request cannot be filled:
• Select Answer Unfilled and click Go.
• This will complete the transaction, and move it to the "Show All" file.
• If the request can be filled:
• Select Shipped and click Go.
• Now send the item to the borrowing library.
• When the item is returned:
• Select Checked In and click Go.
• The transaction is now complete and will move to the "Show All" file.


When you are completely finished with this session (both Borrowing and Lending), click Logout
 
 
 
 

Go To ICICILL	General Overview	How to Borrow	How to Lend	ICICILL Email
JL SLS Resources	Add Patron	Serial  Request	Initial Setup	Go To ICICILL Email


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

To Add Patron in ICICILL:

Patrons can be added in advance or while processing the interlibrary loan request.
To add the patron in advance:
Login as ILL Librarian
Click: Settings
Click: Add User

Complete the form with at least the following information:
 

First Name:	Enter first name
Last Name:	Enter last name
Phone:	Either patron’s home number Or Generic number: 000-000-0000
Login Name:	firstnamelastname (lowercase no spaces)
Password:	first name (lowercase)
Retype Password:	first name (lowercase)
Security Level:	Patron
User Type:	Choose Patron or Unlimited
Block User:	No
Email:	Enter address if you want to communicate electronically.

Click on Go!
 
 

Go To ICICILL	General Overview	How to Borrow	How to Lend	ICICILL Email
JL SLS Resources	Add Patron	Serial  Request	Initial Setup	Go To ICICILL Email


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

To Request a Serial Article on ICICILL:

Login as ILL Librarian
Make a note of, or print out, the holdings information for the serial in the Public Access Catalog (PAC) or Union List of Serials.
Click: Borrowing
Manual Request

Find Patron for Manual Request
-search by name
-choose patron

OR

-Use the link, Click here to add a new patron

Place Interlibrary Loan Request for patron with following information
 

Item Type:	Serial
Title:	Enter title of serial
Publication Date/Year:	Enter date and year of article
Pagination:	Enter pages of article
Volume/Issue:	Enter volume number/issue number
Title of Article:	Enter title of article
Author of Article:	Enter author of article (last name, first name)

ILL Service Types

Loan: Not Desired Estimate: Not Desired

Copy: First

Copyright Compliance: Choose CCG or CCL
Check appropriate choice
 

Other Information

If necessary, adjust Need Before Date. Do not change any other information.

Scroll down to: Choose Your Lenders and Order of Preference
Click: Uncheck ALL
Put check mark next to libraries which own issue you need
Scroll up to and click: Submit Request
 
 
 

Go To ICICILL	General Overview	How to Borrow	How to Lend	ICICILL Email
JL SLS Resources	Add Patron	Serial  Request	Initial Setup	Go To ICICILL Email


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Setting up ICICILL for the first time:

Go to: http://icepac.libraryrequest.com

Login as ILL Librarian
Click: Settings
Click: Lenders

Choose Your Preferred Lenders

Arrange the default lender list by dragging the blue circles on the left in the order in which the requests should be sent. You will be able to alter this selection on individual request basis.  This process only needs to be done once.   You may edit it at any time, however.
Click Go at the very bottom of the list to save your changes.

Click: Calendar

Weekday Calendar: Indicate any days of the week that the library is always closed.  Sunday is always closed by System Default.
You do not need to to check it.

Scroll to: Check Other Closings: Mark days library will be closed
Click: Update
 

Click: Email Setup

Enter: Email address (institutional email account)
Scroll down and click: Update
Click: Home under Settings
 

Your configuration is now complete
 
 
 

Go To ICICILL	General Overview	How to Borrow	How to Lend	ICICILL Email
JL SLS Resources	Add Patron	Serial  Request	Initial Setup	Go To ICICILL Email


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

ICICILL Email Instructions

This email system should be used when requesting multiple copies from multiple libraries simultaneously.

It may also be used to send subject requests between libraries.

Library Email is the replacement for HOBO. HOBO will cease functioning in June, 2002.

     Mail addressed to JLHOall will be read by all Jefferson Lewis SLS libraries.
     Mail addressed to JLHOele will be read by all Jefferson Lewis SLS elementary, middle, and K12 libraries.
     Mail addressed to JLHOsec will be read by all Jefferson Lewis SLS secondary, middle, and K12 libraries.

Your library’s address will be the word ‘lib’ added to the three letter library code.

So, Sackets Harbor Library, SHJ, will have the email address of shjlib@nnyln.net

Your password has been sent to you.  Contact the SLS if you've forgotten it.

To send mail to any library in the region, just add ‘lib’ to the library’s three letter code. So, putting j3jlib, c1jlib, and f1jlib in the ‘to’ box willsend your message to the JL SLS, Carthage High, and South Lewis High.

Since you are sending messages to email accounts on the same server, you do not need to include the @nnyln.net part. If you send library email messages from an email account on another server, your personal email account for example, you would need to use the full email address, ie: shjlib@nnyln.net.

This email account can be checked via the web by accessing this url:
    http://mail.nnyln.net

Click on 'Check your mail’, then add your user id and password. You can ignore the TimeZone setting if you wish.

Please add the email account url to your Internet Explorer list of favorites. Then you can easily check mail at the same time that you do your daily ICICILL chores.
 

Go To ICICILL	General Overview	How to Borrow	How to Lend	ICICILL Email
JL SLS Resources	Add Patron	Serial  Request	Initial Setup	Go To ICICILL Email